Terms and Conditions
Effective Date: March 18, 2026 | OpenClaw Puerto Rico LLC | Brooklyn, NY and Puerto Rico
Welcome to OpenClaw Puerto Rico. By scheduling a call, making a payment, or using any of our services, you agree to these Terms and Conditions. We have written them clearly so you always know where you stand.
1. Our Services
OpenClaw Puerto Rico LLC deploys, configures, and maintains private AI assistant systems for businesses. Services include managed remote setup, on-site Mac Mini configuration, multi-agent enterprise deployments, and ongoing support — serving clients primarily in Puerto Rico, New York, and remotely worldwide.
2. Payments and Refunds
Payment: All service fees are due at the time of purchase via PayPal or as otherwise agreed in writing. Prices are expressed in U.S. dollars.
Refunds: Because our work begins immediately upon payment, all sales are final once deployment has started. If we have not yet begun work, contact us within 48 hours of payment to request a full refund.
Chargebacks: We ask that you contact us directly before disputing a charge. We are committed to resolving any concerns quickly.
Puerto Rico Act 5 of 2019 (Consumer Affairs) and the NYC Consumer Protection Law (NYC Admin. Code Section 20-700 et seq.) protect your right to transparent pricing and fair business practices. We comply fully with both.
3. Data Privacy and Security
We take your information very seriously. Your AI system operates on infrastructure under your control — your data does not pass through OpenClaw servers in production.
What we collect: Contact information provided when scheduling a call or making a purchase. We use it solely to deliver and support the contracted service.
We do not sell your data. We do not share your information with third parties except when necessary to deliver the service or when required by law.
We comply with Puerto Rico Act 186 of 2006 (Data Protection Act), the New York SHIELD Act (NY General Business Law Section 899-aa), and applicable U.S. federal privacy standards. Deployments can be configured for HIPAA compliance if required.
4. Intellectual Property
Any custom configuration, automated workflows, and code we develop for you will become your property upon full payment. OpenClaw retains rights to its proprietary deployment methodology, tools, and templates. You may not resell or redistribute our deployment methodology without written authorization.
5. Scope of Service and Limitations
Our services help automate workflows and improve team productivity. Results shown on our site are representative examples and are not guaranteed for every project.
We are a technology services company, not a law firm, financial advisor, or medical provider. Nothing in our service constitutes legal, financial, or medical advice.
6. Limitation of Liability
To the fullest extent permitted by law, OpenClaw's total liability for any claim arising from our services is limited to the amount you paid us in the 30 days prior to the claim. We are not liable for indirect, incidental, or consequential damages. Nothing in this section limits any rights you may have under the Puerto Rico Civil Code or applicable New York State consumer protection laws.
7. Governing Law and Dispute Resolution
These Terms are governed by the laws of the Commonwealth of Puerto Rico and, where applicable, those of the State of New York.
We prefer to resolve any concerns directly — please reach out to us first. If a dispute cannot be resolved informally, it will be submitted to binding arbitration under the rules of the American Arbitration Association (AAA), held in San Juan, Puerto Rico or New York City, in English or Spanish.
8. Accessibility
We are committed to making our website and services accessible to everyone. If you need special accommodations, please contact us. We comply with applicable requirements of the Americans with Disabilities Act (ADA) and Puerto Rico Act 238 of 2004.
9. Changes to These Terms
We may update these Terms from time to time. If changes are significant, we will notify active clients by email at least 14 days before the new Terms take effect. Continued use of our services after the effective date constitutes acceptance of the updated Terms.
10. Contact Us
Have questions about these Terms? We are happy to clarify.
OpenClaw Puerto Rico LLC
Brooklyn, NY and Puerto Rico
Email: hola@openclaw.pr
DM: @openclaw_pr
© 2025 OpenClaw Puerto Rico · Brooklyn, NY and Puerto Rico
Accepting new clients
Privacy Policy
Effective Date: March 18, 2026 | OpenClaw Puerto Rico LLC | Brooklyn, NY and Puerto Rico
Your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and your rights. We keep it short and plain.
1. What We Collect
Information you give us: When you book a call, pay for a service, or contact us, we may collect your name, email address, business name, and phone number.
Automatically collected data: Like most websites, we collect basic analytics (page visits, browser type, referring URL) via tools like Google Analytics. We do not collect or store your payment card data - payments are processed by PayPal.
2. How We Use Your Information
We use your information to:
- Deliver and support the AI services you purchased
- Send you service updates, ROI reports, and relevant communications
- Respond to your questions and support requests
- Improve our services
We do not use your data for advertising, and we do not sell or rent your information to any third party.
3. Your AI Deployment Data
Your AI system runs on infrastructure you control. Business data processed by your AI agent (emails, documents, calendar entries) stays on your server and is never transmitted to or stored by OpenClaw. We configure and maintain your system but do not access your business data without your explicit permission for support purposes.
4. Sharing Your Information
We only share your information with third parties when:
- It is necessary to deliver your service (e.g., your cloud hosting provider)
- Required by law or a valid legal process
- You have given explicit consent
We comply with Puerto Rico Act 186 of 2006 (Data Protection Act) and the New York SHIELD Act (NY General Business Law Section 899-aa), which require us to implement reasonable security measures and notify affected individuals in the event of a data breach.
5. Cookies
Our website uses cookies for analytics and to improve your experience. You can disable cookies in your browser settings at any time. We do not use cookies to track you across other websites. By continuing to use our site, you consent to our use of cookies as described here.
6. Data Security
We use industry-standard security measures to protect your personal information. However, no internet transmission is 100% secure. We encourage you to use strong passwords and contact us immediately if you suspect unauthorized access to your account.
7. Data Retention
We retain your contact information for as long as you are an active client and for up to 3 years after your last interaction, unless you request deletion sooner.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications at any time
These rights are supported under Puerto Rico Act 186 of 2006, the New York SHIELD Act, and applicable U.S. federal privacy law. To exercise any of these rights, contact us at the address below.
9. Children's Privacy
Our services are designed for businesses and are not directed at children under 13. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify active clients of material changes by email at least 14 days before the new policy takes effect. The current version will always be available at this URL.
11. Contact Us
Questions or requests about your privacy?
OpenClaw Puerto Rico LLC
Brooklyn, NY and Puerto Rico
Email: hola@openclaw.pr
DM: @openclaw_pr