Privacy Policy

Effective Date: March 18, 2026 | OpenClaw Puerto Rico LLC | Brooklyn, NY and Puerto Rico

Your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and your rights. We keep it short and plain.

1. What We Collect

Information you give us: When you book a call, pay for a service, or contact us, we may collect your name, email address, business name, and phone number.

Automatically collected data: Like most websites, we collect basic analytics (page visits, browser type, referring URL) via tools like Google Analytics. We do not collect or store your payment card data - payments are processed by PayPal.

2. How We Use Your Information

We use your information to:

  • Deliver and support the AI services you purchased
  • Send you service updates, ROI reports, and relevant communications
  • Respond to your questions and support requests
  • Improve our services

We do not use your data for advertising, and we do not sell or rent your information to any third party.

3. Your AI Deployment Data

Your AI system runs on infrastructure you control. Business data processed by your AI agent (emails, documents, calendar entries) stays on your server and is never transmitted to or stored by OpenClaw. We configure and maintain your system but do not access your business data without your explicit permission for support purposes.

4. Sharing Your Information

We only share your information with third parties when:

  • It is necessary to deliver your service (e.g., your cloud hosting provider)
  • Required by law or a valid legal process
  • You have given explicit consent

We comply with Puerto Rico Act 186 of 2006 (Data Protection Act) and the New York SHIELD Act (NY General Business Law Section 899-aa), which require us to implement reasonable security measures and notify affected individuals in the event of a data breach.

5. Cookies

Our website uses cookies for analytics and to improve your experience. You can disable cookies in your browser settings at any time. We do not use cookies to track you across other websites. By continuing to use our site, you consent to our use of cookies as described here.

6. Data Security

We use industry-standard security measures to protect your personal information. However, no internet transmission is 100% secure. We encourage you to use strong passwords and contact us immediately if you suspect unauthorized access to your account.

7. Data Retention

We retain your contact information for as long as you are an active client and for up to 3 years after your last interaction, unless you request deletion sooner.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt out of marketing communications at any time

These rights are supported under Puerto Rico Act 186 of 2006, the New York SHIELD Act, and applicable U.S. federal privacy law. To exercise any of these rights, contact us at the address below.

9. Children's Privacy

Our services are designed for businesses and are not directed at children under 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify active clients of material changes by email at least 14 days before the new policy takes effect. The current version will always be available at this URL.

11. Contact Us

Questions or requests about your privacy?

OpenClaw Puerto Rico LLC

Brooklyn, NY and Puerto Rico

Email: openclawlatino@gmail.com

DM: @openclaw_pr